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Maintaining Your Property Successfully

Added: Jan 01, 2018
Category: Big Bear Property Management Info

While revenue generation is important, maintenance of your investment is equally vital. Through our years of experience, we have created procedures that safeguard the condition of your home, so that both your home as well as your present, past, and future guest experiences are protected.

Our procedures were developed with a constant focus on making sure your home and its condition are continually watched over. We believe these procedures are the bench mark of a well thought out program that must not be overlooked or under estimated in the value we bring to our program.

Gold Rush coordinates, recruits, trains, and motivates maintenance staff and housekeepers to generate loyalty and consistent top notch rental property service for our homeowners and guests.

Quality assurance inspections are performed before and after each guest arrival/departure to ensure that the home is presented to the guest upon arrival representing our high standards as well as to verify for possible damages after departure, any issues needing attention are recorded and
addressed.

Our Personal Service and Responsive Communication are key ingredients in our successful business partnership. To make communication easier for our owners, our highly qualified team of staff members is available to each property owner as a resource for matters concerning your home.

Members of the Gold Rush Resort Rentals Team give you the reassurance that everyone knows who you are and helps with any questions regarding your home.

Just as owners want their homes to stay as nice as they did when they first came onto a rental program, guests too want to stay in a home that has been thoughtfully prepared for their stay and displays a deliberate ambience of being cared for and loved.

As an essential part of the procedures, the security deposit protection insurance has successfully supported our efforts when discovering concerns that lead to repairs or replacements when the unavoidable mishap can occur during a rental. This allows our team to proactively and efficiently make needed restorations without financially burdening the owner.

We believe that our focus on customer & owner satisfaction in every sense of the word is our key component to the Gold Rush Resort Rental difference.





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