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Why Owners Choose Gold Rush for Management

Added: Jan 01, 2018
Category: Big Bear Property Management Info

Gold Rush Resort Rentals is a family business in heart and in structure.  With that comes a personal connection to what we do as a business because what we do reflects who we are as people and as a
family.  When you need to contact someone, you will have easy access to the company owners.

Quality You Can Rely On…Service You Can Trust…Prices You Can Afford!

We will work hard to earn your trust and develop the kind of personal business relationship you deserve. Your property is more than just a “room in the mountains,” it is your investment. We vow to treat your property with care and concern, to develop an individualized marketing plan and goal for
you, and to work diligently to achieve that goal. Your concerns will be met with respect.

Your questions will be answered promptly and honestly.

Our formula for success has been proven throughout the years and continues to secure a guarantee of success for our owners. Family owned and operated with a dedicated experienced staff that is 100% committed to focusing on the needs of owners and guests, along with an eclectic array of beautiful Big Bear Lake vacation homes, these attributes are just the beginning elements to our strategic formula.

Gold Rush Resort Rentals knows that exceptional property services is the foundation to a successful partnership between owners and agent. Exceptional services is also the key to keeping happy returning guests.

Both issues are vital to the successful approach we are committed to.

We understand that it takes clean, well-maintained homes to guarantee happy owners and repeat guests. We know that cutting-edge technology is a must, from online rental property services for guests, to our first rate presentation of rental properties.

And we believe that a smile at the front counter and a friendly voice on the phone goes a long way.

Gold Rush Resort Rentals Reputation for Excellence

User-friendly website which is updated as needed.

Family ownership and hands-on management ensure accessibility to address needs promptly and effectively.

Personal Owner On-line account to access information pertaining to the booking calendar for your home, work orders, statements, and newsletters, available to owners 24 hrs. per day, 7 days a week.

Satisfied guests return year after year to Gold Rush Resort Rentals, thanks to a dedicated and experienced staff that is 100% committed to exceptional rental property service and old fashioned hospitality.

We are truly committed to deliver our property owner partners the professional property management experience they deserve and desire. We are focused in providing unsurpassed revenue results, supported by excellent back office accounting practices and responsible property maintenance.

Marketing and demand, customer service, and owner revenue protection is high on our priority list.
We have put a dedicated team in place in order to address these specific responsibilities. Our office is open 7 days per week for convenience and service.

We partner with owners, like yourself, that wish to earn a financial return on your real estate investment, secure in the knowledge that your home is being carefully looked after while you are away.

We offer a turn-key proposition where we take care of everything from marketing and reservations to housekeeping, guest service billing, and collections while providing unparalleled attention to the care and maintenance of your Big Bear home.

Our service commitment to our owners is accomplished by managing only a limited number of vacation rental properties. Not too big. Not too small. Just Right! Our inventory and low staff-to-owner ratio guarantee personal attention, step by step involvement, immediate response to needs, and
both open and frequent communication. We know our owners. Our owner partners are not just a number, they are unique individuals and so are their homes.

Together, we are partners in the successful management of their very significant investment. We never take that privilege for granted and are anxious to show our appreciation. Working together with a mutual respect as well as sharing the same goals are essential elements to a successful approach
in owner/agent partnerships.

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